September 2 – Hampton Inn

This will be our last time staying at a Hampton Inn. This hotel Hampton Inn – Logan Airport is beyond pathetic. There has been one problem after another since we arrived yesterday.

It started at the check-in desk. I asked where I could park our car while we signed in. She told me that I could park in either parking lot. These lots were gated, and I couldn’t enter either lot. I was able to find a spot in a No Parking zone, A minor complaint but it was a harbinger of things to come.

When I returned the rental car to the airport, I was told to go to specific gate and the shuttle bus would pick me up. What she didn’t tell me and another gentleman who was also waiting for the bus was that we needed to call the front desk and ask for the shuttle. Because it runs every 30 minutes we assumed it was automatic. We were stuck at the airport for over an hour.

The hotel was supposed to have a restaurant. What we got was a bar that serves snacks and quick bar food.

The hot tub was broken.

The breakfast room was extremely crowded and belief or not, they didn’t have knifes to butter your toast. When I complained to the lady in charge, she got rather short with me. What an ass!

When we returned from our trip to downtown Boston. I called for the shuttle and was told it was only a twenty minute wait.  About forty minutes later an apologetic driver arrived.

The final straw was the room setup. In order to save on doors, they’ve installed a heavy single sliding door that either closes the closet or the bathroom depending on which way you push it. Tonight, Marg was stuck in the bathroom when the sliding door went off the track and couldn’t be moved. It took a good ten minutes of heavy lifting to get the door back on the track and get Marg out. If it happened to someone who staying by themselves, it would have been a dangerous disaster. It took the maintenance staff over fifteen minutes to respond to our request for assistance. When he got here, we had already fixed the door and when he left, he seemed pissed that we had asked him do his job.

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